Overview

General FAQ

Q: Am I locked in to Cruxee if I start using it? How do I get my customer data out?

Q: Can I give Cruxee $1,000,000? I just want one cruxee-licious hug!

Q: Can I run Cruxee on my own servers?

Q: Can I run Javascript, CSS Stylesheets and Flash on Cruxee?

Q: Can I use my own web address? Or do i need to use xyz..cruxee.com?

Q: Does Cruxee include POP email?

Q: Is Cruxee like web hosting? Does it include web hosting?

Q: Is Cruxee XHTML compliant?

Q: I've already got a CRM solution that works for me. Can I still use Cruxee?

Q: Ive got some PHP code on my web site that my nephew programmed for me. Can I use that?


Website FAQ

Q: Can I run Cruxee on my own servers?

Q: Can I run Javascript, CSS Stylesheets and Flash on Cruxee?

Q: Can I use Dreamweaver to build my web pages?

Q: Can I use FTP to manage my website?

Q: Can I use my own web address? Or do i need to use xyz..cruxee.com?

Q: Do I need to know programming or HTML to add content to my web pages?

Q: I already have a website, but Cruxee sounds neat. Can I copy my site across?

Q: Is Cruxee a Web Site Builder or a Web hosting platform?

Q: I've heard solutions like Cruxee aren't Search Engine Friendly. Is Cruxee Search Engine friendly?

Q: Will I be locked in if I sign up to Cruxee?


Ecommerce FAQ

Q: Can I sell electronic products such as eBooks and MP3s?

Q: Do you take a cut of my online sales?

Q: How can I collect payments on my shop?

Q: How can I customize the look and feel of my shop?

Q: How does Cruxee handle shipping and handling costs?

Q: I'm going to use Cruxee make an insane amount of money, and then retire to the Cayman islands.

Q: Is there a limit on the number of catalogues or products in my online shop?

Q: I've already got an eCommerce solution, but I want to try Cruxee. How can I migrate?


CRM FAQ

Q: Can I customize the look and feel of my enquiry forms?

Q: How do I enable SMS notifications for my enquiry forms?

Q: How many enquiry forms can I create?

Q: Is there a limit on the size of my customer database?

Q: Is there limit to the number of customer enquiries I can receive in any month?

Q: What happens if a customer submits the same inquiry form multiple times?

Q: Where does Cruxee save all the enquiries and customer details?


Email Marketing FAQ

Q: How can people subscribe to my lists from my website?

Q: How many email marketing templates do you have?

Q: How many email newsletter campaigns can I send out each month?

Q: I tried to send a campaign but it hasnt been sent out yet?

Q: What if I want to send more than my allocated 10,000 emails?

Q: What if I want to use my own templates that my designer made for me?




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